- Final Sale -

Get 10% Off

Store Policy

Refunds (change of mind):

customer is bound by the terms & conditions of their purchases of products from Aum Global Retail Trading Company via it's website (www.aumglobalretail.shop) and refunds due to change in mind by customer will in most cases not be accepted (*terms & conditions apply).
any products that qualify for return and refund as purchased from Aum Global Retail trading company via it's website (www.aumglobalretail.shop) are subject to our terms & conditions.

Damaged or missing products:

customer is bound by the terms & conditions of their purchases of products from Aum Global Retail Trading Company via it's website (www.aumglobalretail.shop) to provide photo or video of the product with associated packaging (if product arrived with damaged packaging) to show the damage including the product that customer purchased from aum global retail trading company via it's website (www.aumglobalretail.shop) before any enquiries from the customer is resolved in a satisfactory manner and in accordance with common law governing such dealings & transactions.

Deliveries:

customers acknowledge that it is their responsibility for providing current & correct delivery address at the time of placing their orders with Aum Global Retail Trading Company as represented via it's website (www.aumglobalretail.shop).
customers acknowledge their responsibility to contact their local post office for all deliveries (in case where a delivery is missed and redirected to local postal authorities).
in case of products received in damaged condition, we will open case and review your claims which will be subject to our terms & conditions as applicable.

FORCE MAJEURE:

Aum Global Retail Trading Company as represented via it's website (www.aumglobalretail.shop) assume no responsibility for any product damaged or shipping delay caused by the act of god, including but not limited: epidemic situation, international situation, strike, war, earthquake, flood, virus, storm, heavy snow, customs inspection.

Collection of personal information

What kinds of personal information do we collect, use and hold?

The kinds of personal information that we collect, use and hold include:

names and contact details
transactional information age and date of birth
gender
video surveillance when individuals attend our stores
all other personal information provided by our customers and visitors to our Sites and stores, including through our loyalty programs
other information that is relevant to our functions and activities
for candidates for employment or contracting opportunities with us, we may collect other personal information provided by you or your referees, such as employment and educational history

We do not use government related identifiers as our own identifiers.

How do we collect personal information?

We usually collect personal information directly from individuals, such as when you:

create an online account with us and contribute information to us through your account with us
become a member or join any other loyalty program operated by us
purchase goods from us through the Sites
request an exchange or return or a repair or replacement of goods
make inquiries about us or our goods or services or contact us for any other reason so that we can process, deal with and respond to your queries or other issues including any complaints
seek information through the Sites
provide alteration instructions
use our Sites
subscribe to a newsletter, fill out a form or survey, enter or participate in any promotions or competitions
provide information to us relating to an employment or contracting opportunity with us
otherwise communicate with us.